Frequently Asked Questions
Is it secure to send my credit card information over the Internet?
Yes, all Online SchoolRoom’s web sites incorporate HTTPS technology making them safe and secure to process monetary transactions. HTTPS is the Hyper-Text Transfer Protocol with SSL Encryption. It is the most popular network protocol for establishing secure connections for exchanging documents on the World Wide Web. You may pay using all major credit cards (Visa ®, MasterCard ®, Discover ® or American Express ®) or electronic check payment (Telecheck ®).
How do I pay for the course?
To begin the course immediately, you may pay online with Visa ®, MasterCard ®, Discover ® or American Express ®) or electronic check payment (Telecheck ®) Or, you may mail in a check or money order and wait for a response from 360Training to begin (allow 15 days for check processing).
Is there a money back guarantee?
Yes. You may receive a full refund within 3 days from the receipt of payment. Partial refunds may be offered after 3 days. After 7 days, no refunds will be issued. Refunds must be requested online.
Can I begin the course from one computer and resume from another?
Yes. You may begin the course on one computer and resume it from a different computer. The course will automatically keep track of your progress, so when you log back into the course you will pick up where you left off.
Can I log off and resume the course at a later time?
Yes. While some students choose to complete the course all in one sitting, you may choose to complete the course a little at a time, logging on and off the course around your schedule. The course will automatically keep track of your progress, so when you log back into the course you will pick up where you left off. You have up to 6 months to complete the entire course. You can even finish from another computer since the program is Internet based.
What happens if I get disconnected from the Internet?
If you get disconnected from the Internet, then you will need to log back into your account. If this happens, then you will be returned to the beginning of the lesson that you were working on when you were disconnected.
What happens if I have technical difficulties or the system malfunctions during the course?
If you experience any problem while taking the course, then please call 1.800.442.1149 or e-mail support@360training.com for assistance. CLASSROOM ONLINE/360training provides customer service 24 hours a day, 7days a week, 365 days a year.
Is there a final exam?
Yes. After completing the lessons of text, videos, and interactive animations, you will take a 20 question, multiple-choice final exam Online. You have 3 opportunities to pass the exam at no extra charge.
Is 24 hour assistance available?
Yes. Online SchoolRoom/360Training has licensed instructors and technical support available 24 hours a day, 7 days a week.
For sales/enrollment questions call 866.959.6230
For tech support call 800.442.1149
Do I need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
How do I get a username or password? What do I use it for? What should I do if I forget it?
The username and password is selected by the student. It should be unique and something that you can easily remember. We suggest using your e-mail address. You will use the same username and password each time you attempt to log in to the virtual university page to access your course. This information is entered in the returning students section on the homepage of the virtual university. If you forget your password, then you can call 1.800.442.1149
Can I take this course with the AOL ® browser?
You can take the course with any browser of your choice, although 360training does not support the AOL ®, Mozilla ®, Firefox ® and Netscape ® Browser. This means our technical support team is not able to help you in the event of a problem while taking a course with the any of these browsers. We do suggest that you use Microsoft Internet Explorer browser (version 6.0 or latest), while signed on with AOL ®. To do this, log in to AOL ® and minimize the program. While still connected to the Internet, click on the START button in the lower left-hand corner of your screen. Click PROGRAMS, and then click INTERNET EXPLORER ®. The program icon will have a blue colored "e" shaped icon.
Do I need to use a PC? What if I have a Macintosh?
If you have a MAC ®, then you can still sign on to take any of our classes. Many of our customers have taken their courses on MACs ® and had no problems whatsoever. However, be aware that our technical support team may be unable to assist you, should you encounter technical difficulties. They do not have MACs ® and, therefore, may be unable to replicate any problem you may encounter. If you have a MAC ®, then you will need the latest version of Internet Explorer ®, as well as the latest version of the Macromedia Flash Player ®.
How do you become a Real Estate Agent?
You have chosen an exciting career and we wish you all the luck with your new adventure. Becoming a licensed real estate agent in Texas is easier than you might think. Texas has an age requirement that you must meet which is 18 years of age, and you must have a certain amount of education credits. These credits can be in the form of a college education or real estate courses. If you don’t have the proper amount of education requirements, most of the schools have courses you can take to satisfy those requirements.
- 1. Take a Principles Course or pre-license course(s). This courses will teach you all about real estate including rules and regulations in your state, how to conduct a sale, etc.
- 2. Once you have completed the mandatory licensing courses is to study for the state required exam. This second step is the most important step as you need as much information as possible when you take your state exam.
- 3. The last step is to register to take your final exam with the state. This is where all of your hard work and preparation pays off. Texas has a minimum passing score that must be reached in order for you to get your license. Once you have completed and passed the state exam you are given a salesperson trainee status where you will be allowed to work under a broker as a real estate salesperson.
How much money can you make as a Real Estate Agent?
According to the US Department of Labor Statistics the average real estate salesperson made $30,930 and the top 10% earned $83,780 in 2002. Like most jobs the harder you work the more money you make. This is especially true in real estate.
Why should I start a real estate career?
One of the best things about becoming a real estate agent is the freedom of being your own boss, having the luxury of setting your own hours, and the harder you work the more money you will make. With the real estate industry booming , you’re choosing a lifelong career and one where you can be successful as long as you work hard. I’m sure you have heard about friends and family members opening a real estate business together. You will see many mother and daughter real estate teams or husband and wife teams. Another great thing about getting into the real estate business is that you don’t need a college degree to get started.
The job outlook is strong and as long as people are buying and selling houses, leasing residences or commercial properties you’ll have a great career. Agents typically earn a commission for every house they sell or lease. Either they are helping a buyer find a home or they are helping a seller sell their home. Some of the wealthiest individuals in the world all hold a stake in real estate.
Do I need a sponsoring broker before I start courses?
No. However, you will need a sponsoring broker before you can work as a sales agent. You can apply now for an inactive license.
If I have some college or a college degree do I have to take all 210 hours?
In most cases, you will only need the required courses of 1.) Principles, 2.) Law of Contracts and 3.) Law of Agency plus 4.) another 30 hour core class for the 150 "CORE" hours. The balance will come from your college credits. TREC can make this determination from your transcript.
Do I have to take continuing education?
Yes. If your are licensed prior to January1, 2006.,you must complete 90 additional core hours (SAE) in the first 3 years of licensure. After completing these additional 90 hrs you will be required to take 15 hours of (MCE) Mandatory Continuing Education for each license renewal. If you are licensed on or after January 1, 2006, you will need 60 core (SAE) hrs your 1St year, then you will be subject to the MCE requirement.
Why am I required to take MCE when I have been licensed less than 3 years?
In most cases, you have completed your SAE requirement ahead of schedule. You can call TREC for clarification.
Will the 150 hours I took to get my salesperson's license count towards the 270 core hours required to get my Broker's license?
Yes.
Will a "CORE" class be acceptable for my MCE renewal requirement?
Yes. Core classes will only be approved for MCE Elective credit. You will still need the Legal and Ethics courses. If you take a core class instead of a MCE class from a MCE provider you must send your completion certificate to TREC.
If I fail the final exam can I only retake the questions I missed?
No. You must retake the entire exam.
What is an eBook?
An e-Book course allows you to download the materials in Adobe's PDF format.
You read each section of the course and then log in to take a quiz on that section.
Once downloaded, the materials can be read at your own pace without the use of an internet connection.
The quizzes and finals are all taken in our online testing system.
You have up to 180 days to complete the entire course
System Help
Online System Requirements
While you may use the minimal requirements shown below, we recommend using a faster system and faster Internet connection. Some courses may take time to download on 56k modem. If your computer is not up to par, the local library should have on-site computers available and connected to the Internet free of charge.
• IBM PC Compatible Computer (minimum 200 MHz processor with 32MB RAM)
• Sound Card with speakers or headphones
• SVGA (800x600) video card, driver, and monitor
• Microsoft Windows 95/98/ME/NT/2000/XP or VISTA
• Internet connection (minimum 56Kbps recommended)
• Microsoft Internet Explorer version 6.0 or greater (free download below)
• Macromedia Shockwave/Flash Player 7.0 (free download below)
Free Downloads
If you do not meet the software requirements from above, please download the latest version by clicking on the links below.
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Frequently asked questions about Texas real estate core classes, pre license packages, TREC requirements, ce real estate classes, mce real estate classes and system requirements for online real estate classes
Texas School of Real Estate
FAQs And System Help
Frequently asked questions about Texas real estate core classes, pre license packages, TREC requirements, ce real estate classes, mce real estate classes and system requirements for online real estate classes
